General
Please address all your queries or problem reports to the Pay-per-View Customer Service at info@karger.com referring to PPV or PPV account.
1. All payments are by credit card only. The transaction is
secure: standard-procedure SSL or SET are used and all data are
encrypted. No separate invoice is issued/sent, only a
confirmation/receipt message with key details of the transaction. The
payment process will be operated by our partner SaferPay. Your credit
card data is not stored, copied or downloaded to Karger servers nor is
it passed on to third parties. None of this data will be used for
mailings or other promotional activities. Please see also the
Karger Privacy Policy.
2. Please note that for security reasons, SaferPay may
refuse to accept more than 3 transactions per card per 24 hours, which
includes deductions from your Karger Pay-per-View account.
3. Purchases of online products (articles, book chapters in
electronic format) cannot be cancelled once the transaction is approved
and the confirmation sent. Such online items cannot be returned for
credit either.
Please note that these access rights cannot be transferred to another article/chapter or book online.
4. Ensure that you type in your e-mail address correctly (it
is also your User ID) and that your mailbox is ready to receive the
automatically generated confirmation and information messages from
info@karger.com, e.g. one that includes your User ID and the password you created for reaccess.
5. Pay-per-view online access is for personal,
non-commercial use only. Items may be downloaded to one personal
computer and/or printed out for your convenience. Any distribution of
online items or the User ID/password to access them online is a
violation of the copyright.
Please see also the
Karger Site Licenses for related information.
Librarians, research assistants etc. who use this service on behalf of others are entitled to pass on the item to their client.
Direct Payment
6. The regular fee for
pay-per-view online access to a single item
ranges from USD 28.00 to USD 38.00 depending on the length of
the article/chapter and permits 48-hours online access to the selected
item.
The fee for
pay-per-view online book access (serial and
non-serial books, special/themed/supplement journal issues or Karger
ActiveBooks) equals the USD price for the same publication in print and
permits online access during 24 months to all articles/chapters of the
selected title. Access to entire titles is via direct payment only: it
is not possible to use your Karger pay-per-view account for pay-per-view
online book access.
Karger Pay-per-View Account / Payments from the Account
7. This option applies only to single journal and book
articles/chapter. Online access to entire books,
special/themed/supplement journal issues or Karger ActiveBooks is not
covered.
8. Your are entitled to purchasing online items at a special
reduced rate as long as your account is active and the balance shown is
more than or equals the reduced price of the item.
9. To open the account a deposit payment of at least USD 150 is required.
10. You can refill your account (with payments of at least USD 150) any time.
11.
There are no refunds.
Deposits have to be used within two years of payments (down payment or last refill).
Dormant accounts will be terminated irrespective of balance after a final reminder has been sent to the e-mail on file for the account.
Please address all your queries or problem reports to the Pay-per-View Customer Service at info@karger.com referring to PPV or PPV account.
